All in-stock items are processed and shipped within five business days. We do ship internationally to all addresses across the world. The client is responsible for any duties or taxes collected by your local government. “Allure Diamond, Inc” (hereinafter “Allure Diamonds”) is not responsible for any of these charges so please check the rates ahead of time. Orders of less than $10,000 will be shipped and insured via UPS or FedEx second- day air. Items above this price will be shipped and insured via UPS or FedEx next-day air. These costs will be added to the total order price. Once the order is shipped, we will provide you with a tracking number. We fully insure each item for the final purchase price, from the time it is in transit until the time it arrives at its destination and the recipient’s signature is required at the time of delivery. Please note Allure Diamonds cannot be held accountable for delays on the shipper’s part due to severe weather or other unexpected conditions.
|ITEM VALUE||SHIPPING/INSURANCE COST|
|Up to $2,500||$50|
|$2,500 to $5,000||$75|
|$5,000 to $10,000||$100|
|$10,000 and up (next day air)||$125 and up|
If you would like to ship your item to an address other than the one listed on your credit card, you must place the address on file with your credit card company. Doing so will protect you from fraudulent charges. Please note that we cannot ship to PO boxes. In-store pickup can also be arranged for any item purchased online.
CENTER DIAMOND UPGRADE POLICY
All GIA certified diamonds purchased from Allure Diamonds are eligible for a 100% credit towards a new diamond that is at least double in value or more. Because we continually re-stock our inventory, a minimum three year period is required before we are able to accept your trade in. The diamond you are trading in must be first inspected by our gemologists to ensure it is in original condition, and accompanied by the original diamond certificate and sales receipt. If the current ring setting can still be used we will mount your new diamond at no additional cost however we will not be able to accept it as part of the trade in. Should you require a new setting, we can offer to place a CZ in the center of your old one so you can use it as a travel ring.
A sales tax of 8.875% is only collected on orders pick up in store or shipped to addresses within New York state. For orders shipped abroad, the client is responsible for local duties and taxes which typically range from 10% to 20% of the purchase price
LIMITED LIFETIME WARRANTY
Allure Diamonds is committed to providing our clients with the highest quality craftsmanship and professional expertise; each jewelry purchase comes with an individual warranty card.
Our manufacturing guarantee is to stand behind the integrity of every piece and make sure you are completely satisfied with the entire shopping experience. Prior to delivery, each piece passes our quality control inspection to ensure it is to our highest standard. Under this limited warranty, we cover defects in the manufacturing of the piece that results in the loss loss of pave stones, loose prongs or flaws in the precious metal.
Keep in mind that under normal conditions, manufacturing defects will materialize within the first few months to a year of ownership. Any issues that arise thereafter will likely result due to wear and tear.
If you should need service, our jewelry professionals will carefully inspect the item to determine the nature of the issue and if it is covered under our manufacturer’s warranty. If it is deemed by our professionals to be a flaw in craftsmanship, we will repair your piece of free of charge. If the damage is deemed outside of a manufacturing defect, then the cost to repair/replace will be assessed. An estimate will be provided and work to be done will be covered by the purchaser or their insurance provider.
This warranty does not include general wear and tear, accidental or incidental breakage, theft, loss, or any damage that our professionals deem is not due to craftsmanship related issues. Reasonable and proper care must be exercised to prevent damage to your jewelry. Precious metals and diamonds are strong natural materials; however, they are not completely resistant to damage or breakage and proper measures must be taken by the wearer to ensure its longevity.
We advise our clients to obtain independent insurance for their piece of jewelry. Not only will this protect you in the case of loss or theft, it will also cover for accidental damage. There are also instances when a ring can be damaged incidentally that it is beyond repair and your insurance will cover the entire cost of a replacement. See below for more on insurance.
If the item has been altered in any way by a third party or outside jeweler other than Allure Diamonds, the warranty is voided. This includes re-polishing, sizing, or any other adjustments. At Allure Diamonds we provide complimentary inspection and basic cleaning for rings purchased through our store or website.
Insuring your jewelry, especially engagement rings and wedding bands, is highly recommended for several reasons. As with anything of value you want to have some level coverage in case the unexpected happens; loss, theft, or damage. This is especially true for engagement rings and wedding bands which are worn almost every day and have a higher likely hood of being misplaced, stolen or accidentally damaged. Applying for and receiving insurance is a very simple process. All you need is your jewelry appraisal (at Allure Diamonds we provide appraisals on all pieces sold) to obtain an instant quote and get covered. We recommend Jewelers Mutual Insurance Group to offer repair and replacement jewelry insurance on Allure Diamonds purchases.
FREE ENGRAVING, FREE GIFT WRAPPING, AND FREE WRITTEN APPRAISAL
We offer you engraving and gift-wrapping FREE OF CHARGE with the purchase of any online item. When placing your order, please notify us if you would like to include any of these complimentary services. Please note that engraved items are non-refundable. Also for no additional charge, we will give you an appraisal completed by one of our gemologists. Your appraisal will include an estimated retail value of the item, as well as a written report stating the type, quality, and carat weight of the gemstone, along with the type of precious metal.
Please note that images of the jewelry on Allure Diamonds are not necessarily shown to scale. Some images may appear larger or smaller than their actual size. We try our best to give you accurate pictures, as well as measurements and descriptions, of every piece that we list. Our objective is to present you with the most information possible, so that you can see and understand the beauty and design of our merchandise and make an educated purchase that you will cherish forever.
In order to comply with FTC regulations as well as industry standards, Allure Diamonds affirms that, for all jewelry items, carat total weight may differ from stated weight by as much as 0.05 carats. In the case of jewelry pieces with multiple diamonds, Allure Diamonds provides a minimum total carat weight. Factors of color and clarity are provided in one of two ways, as a minimum or as an average. The method used depend upon the number of diamonds in the jewelry piece under consideration. If a minimum is used, we confirm that all diamonds in the piece meet the stated minimum, in terms of quality grade. If an average is used, we confirm that the diamonds, taken as a group with grades averaged, meet or exceed the stated quality grade.
Should you have any questions, please feel free to Contact us.
At Allure Diamonds, we make every attempt to ensure the listed prices for all items are accurate and up to date. However, price depends upon availability and other market factors, and is subject to change without notice. Additionally, price and other information may be inaccurate, due to system or human error. We reserve the right to cancel and refuse any sale made on the basis of an incorrect price. We sincerely regret any inconvenience, and thank you in advance for your understanding.
This “Legal Disclaimer” constitutes an agreement between Allure Diamond, Inc. (Allure Diamonds) and you, hereinafter the “Purchaser.” By navigating to AllureDiamonds.com (hereinafter “the site”) and purchasing items from the site, the Purchaser agrees to be bound by the laws of the State of New York with respect to any and all uses of the site, including an order purchase contract. This agreement is made without regard to provisions for conflict of laws. In addition, the Purchaser is responsible for abiding by all local laws in the Purchaser’s jurisdiction regarding website use and access. The Purchaser further agrees to submit to the exclusive jurisdiction and venue of the United States District Court for the District of New York, and the Superior Court of New York, with respect to any suit arising from the Purchaser’s use of the site, and any purchases made thereof. Allure Diamonds shall, under no circumstances, be held liable for any damages, whether arising from matters of strict product liability, tort, contract, or otherwise, even in the event that the possibility of any such damages was known.